Shipping & Returns

 ab-logo.png

Shop & Web Store Policies

 

1. OUR ONLINE SALES POLICIES AT alanbilzerian.com MAY DIFFER FROM OUR IN SHOP SALES POLICIES. INVENTORY IS UPDATED DAILY HOWEVER DUE TO DIFFERENCES IN UPDATING OUR PHYSICAL SALES VERSUS ONLINE SALES ERRORS MAY OCCUR. IN THE EVENT THAT YOUR PRODUCT IS NO AVAILABLE WE WILL CONTACT YOU AND RESOLVE IT AS QUICKLY AS POSSIBLE. PLEASE INQUIRE STOCK FOR ANY LARGE ORDERS. 
 

2. ALL FULL PRICED ITEMS SOLD ON alanbilzerian.com THAT ARE RETURNED, ARE SUBJECT TO INSPECTION AND APPROVAL BEFORE ANY CREDITS OR EXCHANGES ARE MADE. NON-SALE PURCHASES WITHIN THE UNITED STATES ARE ELIGIBLE FOR A REFUND SEVEN DAYS FROM THE INVOICE DATE. ALL CLIENTS ARE RESPONSIBLE FOR RETURN SHIPPING CHARGES. FULL REFUND FROM FULL PRICED ONLINE PURCHASES ARE ONLY ELIGIBLE BY RETURN SHIPMENTS AND NOT TO BE ACCEPTED IN PERSON AT OUR SHOPS.  alanbilzerian.com WILL NOT REFUND INTERNATIONAL DUTIES AND TAXES. THE ADDRESSEE IS RESPONSIBLE FOR ANY EXTRA IMPORT INTERNATIONAL FEES THAT OCCUR. ANY AND ALL ITEMS PURCHASED AND SHIPPED TO A LOCATION OUTSIDE THE UNITED STATES ARE CONSIDERED FINAL SALE, AND NO REFUNDS, CREDITS OR EXCHANGES WILL BE GIVEN, OFFERED OR MADE FOR ANY REASON WHATSOEVER.

 

3. EXCHANGES MUST BE ARRANGED WITH alanbilzerian.com WITHIN SEVEN DAYS OF RECEIPT OF YOUR ORDER. REQUESTS FOR RETURNS ARE AT THE SOLE DISCRETION OF  alanbilzerian.com  AFTER THE EXPIRATION OF THE SEVEN DAY PERIOD.

 

4. ITEMS ARE QUALITY-CONTROLLED BEFORE LEAVING FOR SHIPMENT. ANY ITEMS RETURNED SOILED, STAINED, MARKED, ALTERED OR IN ANY WAY USED, WORN, WASHED, TAILORED, DRY-CLEANED OR SPOILED, OR IN OTHERWISE USED OR IN A UNSALEABLE CONDITION, OR WITHOUT ORIGINAL PACKAGING,  MAY BE RETURNED TO THE CUSTOMER AT THEIR OWN EXPENSE WITHOUT A CREDIT OR EXCHANGE ISSUED.

 

5. EVERY EFFORT IS MADE TO ACCURATELY REPRESENT PRODUCTS SOLD ON alanbilzerian.com. COLORS VARY FROM COMPUTER TO COMPUTER, THEREFORE WE CANNOT GUARANTEE ANY VARIANCES DUE TO THE USER’S COMPUTER COLOR SETTINGS.

 

6. ALL ORDERS ARE SHIPPED VIA FEDERAL EXPRESS GROUND/HOME DELIVERY, AT NO COST FOR ORDERS TOTALING $250 AND UP. PLEASE ACCOUNT FOR 1-3 DAYS OF PROCESSING AND HANDLING OF MERCHANDISE PRE-SHIPPING. ORDERS UNDER $250 ARE A FLAT RATE OF $25 GROUND SHIPPING ESTIMATED 5-7 DAYS IN THE UNITED STATES. FREE SHIPPING IS GUARANTEED FOR UNITED STATES AT THIS TIME AND A LIMITED TIME FOR INTERNATIONAL ORDERS. WE ONLY OFFER SHIPPING TO CERTAIN COUNTRIES OUTSIDE OF THE UNITED STATES PLEASE INQUIRE ANY INTERNATIONAL ORDERS IF THE CHECK OUT OPTION IS NOT LISTED FOR YOUR COUNTRY. CONTACT US FOR QUOTES ON EXPEDITED SHIPPING OPTIONS. ANY OTHER FED EX SERVICE LEVEL REQUESTED WILL BE CHARGED AT A HIGHER RATE, AT THE DISCRETION OF alanbilzerian.com. ANY DAMAGE INCURRED IN A RETURN SHIPMENT TO alanbilzerian.com IS THE CUSTOMERS RESPONSIBILITY.

 

7. ALL ITEMS SOLD ON SALE OR FOR A DISCOUNTED PRICE ARE FINAL SALE AND NO RETURNS, EXCHANGES OR CREDITS WILL BE OFFERED OR GIVEN.

 

 

ab-untitled-1.jpg